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PRIVACY POLICY

FOR GUEST

Introduction

We use your personal information in order to fulfil our commitment to providing an unparalleled guest experience in connection with all of your interactions with El nido Sea Shell (the “Purpose”). As part of that undertaking, we are committed to safeguarding the privacy of the personal information that we gather.

As one of our guests or someone else with whom we do business, you understand and agree that we collect, use and disclose your personal information in accordance with this Privacy Policy for Guests (this “Policy”).

The Application of this Policy

This Policy applies to personal information regarding guests and the other individuals with whom we do business or who visit us, and to the use of that personal information in any form, whether oral, electronic and/or written. This Policy applies unless there is a specific country/region privacy policy for you based on your citizenship/residency or if the Hyatt Location (as defined below) is in such country/region.

This Policy gives effect to our commitment to protect your personal information and has been adopted by all of the separate and distinct legal entities that manage, operate, franchise, license, own and/or provide services to the various locations operating under or in connection with the El nido Sea Shell", brands around the world, including independently branded locations affiliated with El nido Sea Shell (individually, a El nido Sea Shell Location” and collectively, the El nido Sea Shell Locations”). Those entities include El nido Sea Shell Hotels Corporation, its direct and indirect subsidiaries, and all of the separate and distinct legal entities that own the individual Hyatt Locations worldwide or provide services to you under a El nido Sea Shell brand. References to El nido Sea Shell, “we” and “our” throughout this Policy, depending upon the context, collectively refer to those separate and distinct legal entities.

Types of Personal Information We Collect

The term “personal information” in this Policy refers to information that identifies or is capable of identifying you as an individual. The types of personal information that we process (which may vary by jurisdiction based on applicable law) include:

  • your name, gender, personal and work contact details, business title, date and place of birth, image, nationality, and passport and visa information;
  • biometric information, voice recognition (e.g., Alexa), facial recognition;
  • guest stay information, including the hotels where you have stayed, dates of arrival and departure, goods and services utilised, special requests made, observations about your service preferences (including room and vacation preferences), telephone numbers dialed and faxes, texts and telephone messages received;
  • your credit card details, payment method details and your account details and credentials for the Hyatt frequent guest program and any frequent flyer or travel partner program;
  • your name, gender, personal and work contact details, business title, date and place of birth, image, nationality, and passport and visa information;
  • biometric information, voice recognition (e.g., Alexa), facial recognition;
  • guest stay information, including the hotels where you have stayed, dates of arrival and departure, goods and services utilised, special requests made, observations about your service preferences (including room and vacation preferences), telephone numbers dialed and faxes, texts and telephone messages received;
  • your credit card details, payment method details and your account details and credentials for the Hyatt frequent guest program and any frequent flyer or travel partner program;

Disclosures of your Personal Information

This Policy applies to personal information regarding guests and the other individuals with whom we do business or who visit us, and to the use of that personal information in any form, whether oral, electronic and/or written. This Policy applies unless there is a specific country/region privacy policy for you based on your citizenship/residency or if the Hyatt Location (as defined below) is in such country/region.

This Policy gives effect to our commitment to protect your personal information and has been adopted by all of the separate and distinct legal entities that manage, operate, franchise, license, own and/or provide services to the various locations operating under or in connection with the El nido Sea Shell", brands around the world, including independently branded locations affiliated with El nido Sea Shell (individually, a El nido Sea Shell Location” and collectively, the El nido Sea Shell Locations”). Those entities include El nido Sea Shell Hotels Corporation, its direct and indirect subsidiaries, and all of the separate and distinct legal entities that own the individual Hyatt Locations worldwide or provide services to you under a El nido Sea Shell brand. References to El nido Sea Shell, “we” and “our” throughout this Policy, depending upon the context, collectively refer to those separate and distinct legal entities.